Terms of Use

Terms of Use

Last updated: 29 January 2026

Estimated reading time: 4 minutes


Introduction

These terms govern your use of The Asterisk Project website (asteriskproject.org.uk). By using this site, you agree to these terms.

Legal entity: Asterisk Project CIC, a Community Interest Company incorporated in England & Wales. Company registration number: 17021645. Registered address: 4 Warwick Road, Kennington, Ashford, TN24 9EH, UK.

During our initial phase, website services are provided by Sailfin Ltd (Company registration number: 6431517, ICO registration number: ZA277161).

Contact: hello@asteriskproject.org.uk


Use of this website

You may:

  • Access and use the website for personal, and professional (charitable), non-commercial purposes
  • Download and print resources for personal use
  • Share links to our content

You may not:

  • Use the site for unlawful purposes
  • Attempt to harm or interfere with the site’s operation
  • Copy, reproduce, or redistribute content without permission (except resources explicitly marked as shareable)
  • Impersonate us or misrepresent your relationship with us
  • Use automated systems to scrape or download content

Information provided

Not medical advice:

The information on this website is for general guidance only. It is not medical advice, diagnosis, or treatment.

Always consult a healthcare professional for medical advice specific to your situation.

No substitute for professional help:

Our resources are designed to help you navigate mental health support, but they are not a substitute for professional services.

In an emergency:

If you are in crisis or at immediate risk, contact:

  • 999 for emergency services
  • Samaritans: 116 123 (24/7)
  • Crisis text line: Text SHOUT to 85258
  • NHS 111 (select mental health option)

Do not rely on this website for emergency support.


Accuracy of information

We make reasonable efforts to ensure information is accurate and up to date, but:

  • We cannot guarantee completeness or accuracy
  • Services and resources listed may change without notice
  • External links may become outdated
  • Information may not reflect the most recent developments

Your responsibility:

You should verify information independently before relying on it, especially regarding mental health services.

If you spot an error, please let us know: hello@asteriskproject.org.uk


Our website contains links to external websites and services (NHS, charities, support organisations).

We do not:

  • Control these external websites
  • Endorse all content or services on linked sites
  • Take responsibility for their content, availability, or practices
  • Guarantee the accuracy of information on external sites

When you follow an external link, you leave our site and are subject to the terms and policies of that website.


User-generated content

If we introduce features that allow you to submit content (comments, testimonials, stories):

  • You retain ownership of your content
  • You grant us permission to use, publish, and share your content
  • You confirm your content does not infringe anyone’s rights
  • We reserve the right to remove content at our discretion
  • You must not submit content that is unlawful, defamatory, or harmful

Limitation of liability

To the fullest extent permitted by law, we are not liable for:

  • Any loss or damage arising from your use of this website
  • Errors, omissions, or inaccuracies in content
  • Unavailability, interruption, or delays in accessing the site
  • Actions taken based on information on this site
  • Any third-party content or services accessed through our site

Nothing in these terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any other liability that cannot be excluded under UK law

Emergency situations:

In an emergency or crisis, always contact appropriate services immediately (999, Samaritans 116 123, or attend A&E). Do not rely on this website in emergency situations.


Intellectual property

Copyright:

Content on this website (text, images, graphics, design) is owned by Sailfin Ltd or used under licence, unless otherwise stated.

Resources:

Resources marked as shareable may be downloaded and distributed freely, provided you:

  • Do not alter the content
  • Credit The Asterisk Project
  • Do not use them for commercial purposes without our permission

Trademark:

“The Asterisk Project” and our logo are trademarks. You may not use them without our permission.


Availability and maintenance

We aim to keep this website available, but we do not guarantee:

  • Continuous, uninterrupted access
  • Error-free operation
  • That the site will be free from viruses or harmful components

We may suspend or withdraw the site temporarily for maintenance or updates without notice.


Changes to these terms

We may update these terms from time to time. Changes will be posted on this page with a new “Last updated” date.

Continued use of the site after changes constitutes acceptance of the updated terms.


Governing law and jurisdiction

These terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


Contact

Questions about these terms? Contact us at hello@asteriskproject.org.uk